Bev Frankland is our Operations Manager and part of the company management team. Everyone who has commissioned work will have dealt with Bev at some point. There is not much about the project management & manufacture of hand blown and cut crystal that Bev has not dealt with since first starting as a 16 year old glass washer in 1990. Bev worked her way through the factory process department to becoming Head Quality Controller and even now she has a managerial role she is still regularly seen double checking quality and adjudicating grading decisions.
Bev has superb customer service and negotiation skills ensuring customer expectations are met. Her patient and professional manner ensure the smooth daily running of the factory.
Interests: Owning & riding two horses, walking, dogs