Crafting exclusively by hand inevitably means some products do not achieve the rigorous quality standards we demand to be classified as Premium Quality. Outlet Products have one or more minor variations to our gold standard. These are made with exactly the same love and care as all our crystal but as they are not made to order are only visible on the website as-and-when we have them available. If you don't see something you want please check again in a few weeks or consider the Premium Quality option.
Each item of handmade crystal, by its nature, is slightly different from its predecessor. After all it is made by humans, not machines. Within reason this is expected and absolutely validates the heritage authenticity of the product