Factory Outlet

 Crafting exclusively by hand inevitably means that a small proportion of our products do not pass the rigorous quality checks required to be assessed as Premium Quality. These are classified as ‘Slightly Imperfect’ or ‘Second Quality‘. ‘Slightly Imperfect’ products may have minor flaws such as small bubbles, stones, slight discolourisation or subtle variations in size or weight. Customers for whom compromise is not an option should consider the Premium Quality.

Delivery update Thank you for considering ordering from Cumbria Crystal. The unique hand-crafted nature of our crystal means most items will be created by our artisans especially for your order. This applies to both Premium Quality and Factory Outlet products and can take up to 12 weeks. If your item is intended as a gift and we cannot craft the goods in time, we are happy to supply a Commission Letter in the meantime (please state this in your order notes).

Further information can be found here.