Description
Crafting exclusively by hand inevitably means that a small proportion of our products do not pass the rigorous quality checks required to be assessed as Premium Quality. These are classified as ‘Slightly Imperfect’ or ‘Second Quality‘. ‘Slightly Imperfect’ products may have minor flaws such as small bubbles, stones, slight discolourisation or subtle variations in size or weight. Customers for whom compromise is not an option should consider the Premium Quality.
Merle WALLACE (verified owner) –
The glass is lovely, the only problem I had was that I mistakenly thought I was buying 6 of them! Customer Services were fine.